# How To Send a Telegram Message

Once installed, you should automatically be able to send and receive Telegram messages via the Conversations Tab of your subaccount. Simply select the "Telegram" channel in the contact's chat and start typing. 

<figure><img src="https://2324752097-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F5UVJXDp4vHmwHs2Et3eR%2Fuploads%2FeKGAv4k6CoTJoXcfemUw%2Fmessage.gif?alt=media&#x26;token=35e5c484-02fb-4a45-bdb4-477513cf1860" alt=""><figcaption><p>Select the Telegram Channel in your Conversations to start sending messages</p></figcaption></figure>

{% hint style="info" %}
**INFO**: Make sure you select "Telegram" in the channel selection, if you check any other channel it will not work.
{% endhint %}

<figure><img src="https://2324752097-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F5UVJXDp4vHmwHs2Et3eR%2Fuploads%2F7MTCXNJhvjGv1dD7WtxU%2FCaptura%20de%20pantalla%202025-12-15%20174510.png?alt=media&#x26;token=1ffb94ac-456e-4f6b-b947-0377c7d12e3b" alt="" width="238"><figcaption></figcaption></figure>

Some **restrictions** related with Telegram's Terms of Service are put in place, so please read carefully below <i class="fa-arrow-down">:arrow-down:</i>

{% hint style="warning" %}
**IMPORTANT**: When connecting a Telegram **Account**, it is **NOT** allowed to send messages to Telegram users that have not talked to you in the first place or have **NOT** been previously stored in the Telegram Agenda. In this latter case, **TelegrApp will store the contact in your Agenda with GHL information** to be able to send the message.
{% endhint %}

{% hint style="danger" %}
**NOTE**: When connecting a Telegram **BOT**, it is **NOT** allowed to send messages to Telegram users that have not previously subscribed (opt-in) to your **BOT**.
{% endhint %}

When a new user talks to you via Telegram, a new contact will be created in your subaccount. This new contact **might not** include the user's phone number since it is not always accessible due to Telegram's Privacy Policies, but you will still be able to text them. You can check more information here:

{% content-ref url="../features/general/guide" %}
[guide](https://telegrapp.gitbook.io/telegrapp-documentation/features/general/guide)
{% endcontent-ref %}